*How do I calculate the shipping cost on an order?*
To find out the total cost of your order, simply add the product(s) you would like to purchase to your Shopping Cart. You can then view your Shopping Cart to get the total cost of your order, including the cost of the shipping.
*How much do you charge for shipping?*
We charge a flat rate for shipping based on the weight of the item(s) being shipped. Our shipping prices are VERY reasonable! Unless otherwise stated, all products DO NOT include shipping costs. Shipping costs are calculated on the Shopping Cart page.
*Where am I able to ship my order to?*
Compass Coins currently markets Worldwide. Products that ship from the US to foreign countries are subject to brokerage and duty fees which will need to be paid as C.O.D. directly to the shipping Carrier delivering the package.
*Where will my order ship from?*
Although we are located in Austin, Texas, the products we carry may be shipped directly from a warehouse located elsewhere. Choose your location from the "Ship To" drop-down menu and note the shipping cost that appears in the cart.
*Who do you use to ship?*
We utilize United States Postal Service for most deliveries, and will on occasion utilize FedEx, UPS, Canada Post or DHL depending on the circumstances. Sorry, the choice of shipping carrier used for any particular order is made from the warehouse the order ships from, and cannot be chosen in advance.
*Can I ship C.O.D. or to a P.O. Box?*
We do not ship COD and cannot mail to P.O. Boxes. A physical street address will be required for delivery. We do ship to APO addresses.
*How long does it take for you to ship my order?*
Although every effort is made to process and ship your order within three business days, shipping time is dependent on stock availability. Compass Coins dose not ship on weekends. If an out-of-stock or back-order situation arises, we advise the customer as soon as possible and refund the transaction.